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Brandbassador G2
Reviews

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What do you like best?

The possibility of creating Missions and collaborating with the ambassadors has never been easier. You have the ability to become more creative! Missions allow your community to create better content as you guide them in what kind of content you want them to create. Also, it is very easy to keep in touch with the community via the message centre, so any problems ambassadors might encounter can be solved very fast to encourage growth from both sides.

What problems are you solving with the product? What benefits have you realised?

Brandbassador is helping us to grow in both top-performing and new markets in which we have just launched new products. It's a very good addition to our influencer marketing in that it gives us the possibility to very quickly grow our community in all markets. It has helped us build a very fun and interactive collaboration with our community, very time-saving!

"Very easy to use while helping us creating a positive brand image all over the world."

Lunona G
Mid-Market Enterprise

What do you like best?

I like having all [the] vital information about our ambassadors' performance in one place. It makes it easy to oversee and take necessary actions. I also love how easy it is to communicate with a large number of ambassadors simultaneously but still make it personal.

What problems are you solving with the product? What benefits have you realised?

The ability to communicate with many ambassadors simultaneously saves us a lot of time and makes it easier to expand to new markets.

Ambassador: @itsanafoley

"The ability to create many different kinds of missions keeps our ambassadors motivated and engaged."

Influencer marketing specialist
Small Business

What do you like best?

The best thing about Brandbassador is that the platform is transparent and you get a quick overview of your stats. Brandbassador works with different tabs, so you keep your platform organized - which works great. It is effortless to stay in touch with your target group, receive their feedback, or see what content they create for your company.

What do you dislike?

There is nothing I can think of that I dislike about Brandbassador. It gives you reminders when you forget something, you get fantastic support from their account managers, and it gives you tips or inspiration to create the best Missions for your Brandbassadors. This platform has it all to get your influencer community to another level!

What problems are you solving with the product? What benefits have you realised?

With Brandbassador, you can push your content to an extra level. You can either support your [ambassadors] to create something on their own or push your content to their community. In this way, you can get more social buzz and make a more extensive reach!

Ambassador: @kayleepossemiers

"Great platform to create social buzz!"

Lingerie Industry
Enterprise Business

What do you like best?

It's so automatised and there are many helpful tools. Ambassadors can improve their influencer goals in an easy way.

What problems are you solving with the product? What benefits have you realised?

We are solving easier ways to collaborate and quicker ways of solving questions with ambassadors. [It's] a more efficient way of collaborating.

"Many offers and opportunities to upcoming influencers"

User in Apparel & Fashion
Small-Business

What do you like best?

Brandbassador is a great tool for engaging your existing user base to promote your products in a seamless way.

What problems are you solving with the product? What benefits have you realised?

Brandbassador allows us to streamline the entire ambassador process from application to content creation to offering rewards.

"Best brand ambassador platform!"

Brittany S
Social Media Community Manager

What do you like best?

Being a faith-based clothing company, we strive to spread the gospel through our merchandise. Brandbassador makes it extremely easy to keep our community engaged with ever-expanding missions and ideas to bring engagement for the people who love to share our values. Accompanied by this application, we have a personal representative that meets with us regularly to help keep us on track to create and obtain personal goals! We could not have picked a better ambassador program for collaboration!

What problems are you solving with the product? What benefits have you realised?

Having attractive and exciting activities for our ambassadors helps motivate content creation.

"Brandbassador helps us promote our brand, all while expanding our community."

Administrator in Apparel & Fashion
Small Business

What do you like best?

My favourite part about Brandbassador is how easy it is to connect with your audience. The new way of consumers being able to have fun with their Missions and commission is great.

What problems are you solving with the product? What benefits have you realised?

Our main goal using Brandbassador was to drive revenue for the business. However, it was a valuable platform to gain UGC and help our social engagement along the way.

"A valuable platform to gain UGC and help our social engagement along the way! "

Administrator in Health, Wellness and Fitness
Mid-Market Enterprise

What do you like best?
Brandbassador is an exciting, modernized platform that makes building an ambassador program a straightforward and enjoyable experience. We wanted to engage our ambassadors and make them feel as if they are a direct part of our team. Brandbassador's modern approach to building an ambassador program allowed us to do exactly what we had envisioned. The Brandbassador platform is easy to use and quite easy to navigate, and offers numerous impressive and useful features which help us to continue developing and growing our program."

 

What problems are you solving with the product? What benefits have you realised?
We were looking for a way to get more organic UGC from genuine fans of our brand, and Brandbassador has allowed us to successfully do this in an engaging and rewarding way.

"A brilliant, engaging way to build a successful ambassador program!" 

Administrator in Health, Wellness and Fitness
Small Business

What do you like best?

The quantitative data provided on every Brand Ambassador's profile lets us see who our superfans are and the best way to utilize those individuals.

What do you dislike?

There isn't much to dislike; if utilised effectively, this would create an ideal herd of superfans that could not only help promote sales but generate sales as well. I'm sure certain UI could do with some improvement, but the benefits are clear:

You're able to sort your users by asset creation category.... Once sorted, utilisation of those users within a list can be optimised for content creation, leading to the generation of content made by fans of your demographic. If you're looking for a concrete benefit to your B to C sales, look no further.

 What problems are you solving with the product? What benefits have you realised?

We're building our B to C from the ground up, Brandbassador has been a positive jumpstart to that side of our sales model.

"Brandbassador has been an overall exciting and positive addition to our B2C marketing outlets."

Andrew C
Small Business

What do you like best?

The ability to manage a high number of ambassadors in an easy and creative way. The platform is very user-friendly and easy to navigate. You’re also getting a great overview of how your brand is performing in terms of ROI, social buzz value, reach, engagement etc. The support you’re getting from the Brandbassador team is also very helpful no matter if there’s a technical issue or you need help with creative ideas for a new mission they’re always there for you.

What problems are you solving with the product? What benefits have you realised?

Sometimes fast decisions and changes are made in marketing and campaigns within our company, and with Brandbassador its a lot easier to keep up with planning activations for the ambassadors.

"Amazing creative and user-friendly platform to engage your community!"

Administrator in Arts and Crafts
Small Business

What do you like best?

A very fun and creative way for engaging your community, building an ambassador program for your brand, and rewarding your customers' loyalty.

What problems are you solving with the product? What benefits have you realised?

You can engage and reward your fans & customers - generate revenue and drive traffic and conversion with their software.

"Brandbassador helped us build an ambassador program of more than 2000 ambassadors around the world."

Theo B
Partnership Sales Manager

What do you like best?

To begin with, it's a great tool for branding, creating social buzz, and generating revenue. I love the app because it is not just user-friendly for the ambassadors, but also for the brands managing the app. What I enjoy the most while working on the platform is how everything is centralized in one dashboard: the missions, sales, ROI, finance portal, ambassador profiles, and on top of that, all your social media platforms are linked, which makes it easier to keep a track of everything.

Lastly, I am a big fan of the plans and strategies they share with you, designed by their team specifically for your brand, and the inbuilt mission templates they have on the platform, that's just amazing.  

What do you dislike?

I do not have many complaints about the platform aside from certain glitches that occured on our account, however, the team was quick to report that to their tech team and have it fixed.

What problems are you solving with the product? What benefits have you realised?

The tool has helped us grow our presence on all the social media platforms, increase the social buzz, and generate good revenue whilst maintaining a decent ROI.

"An amazing tool and an amazing team. Brandbassador makes it easy to track our data and measure the success on the platform.''

Disha A
Social Media Manager

What do you like best?

I love how brandbassador allows you as a brand to create a fun relationship with your loyal customers and keep them engaged. This is a great tool for getting the word out there about your brand in an organic way. The brandbassador platform is also extremely easy to use and the team is always there to help you every step of the way.

What do you dislike?

I do not have many complaints about the platform aside from certain glitches that occured on our account, however, the team was quick to report that to their tech team and have it fixed.

Recommendations to others considering the product:

I recommend you take your time completing all the task prior to your activation in order to have the most efficient ambassador program launch.

What problems are you solving with the product? What benefits have you realised?

We're using the platform to generate more content from our customers and have them share their positive feedback with their friends and family. Brandbassador allows us to do that in a creative way which makes it more enticing to customers to share their content in our products.

"A great platform for engaging with your customers and creating an overall better user experience.''

 
Administrator in Luxury Goods & Jewelry
Mid-Market Enterprise

What do you like best?

Kind & very proactive approach of the team makes it super easy to work with and scale.

What do you dislike?

I can not point anything out that I would say I dislike.

Recommendations to others considering the product:

If you want to scale your influencer marketing, look no further. I tried and even helped build some similar platforms but this is the #1, no doubt. Not just the usefulness but the attitude and relationship with their team is simply amazing.

What problems are you solving with the product? What benefits have you realised?

More engagement with influencers (ambassadors), everyone can join, it is very time-saving. I was mostly surprised by the revenue we are generating, even though it was not amongst nor my KPI's neither expectations. Very very satisfied.

"Amazing team, easy-to-use, and extremely valuable. A kind and very proactive approach of the team makes it super easy to work with and scale."

Jure L
Small-Business

What do you like best?

I love how the app is user-friendly which allows our ambassadors to participate in missions to earn exclusive member perks. This platform has allowed us to build a strong and interactive community. 

What problems are you solving with the product? What benefits have you realised?

Brandbassador has helped us build a fun and interactive, yet efficient platform for our ambassadors to earn exclusive rewards like gift cards, freebies, and more!

"Amazing ambassador platform. This platform has allowed us to build a strong and interactive community."

Marla C
Small-Business

What do you like best?

The platform allows step by step instructional missions so your Ambassadors know exactly what you expect and what you are looking for. In the past, we tried to manually manage our Ambassadors with no success. We have seen a huge decrease in the manpower needed to manage our 600+ Ambassadors. They provide a great onboarding process and their touch bases are always informative. Brandbassador has helped us gain amazing content on Instagram, Facebook, Twitter, and other social media channels. In terms of settings, we enjoyed the freedom to make your Ambassador Program fit your brand and goals.

What problems are you solving with the product? What benefits have you realised?

After trying to manually manage an Ambassador Program and being unsuccessful, Brandbassador solved the communication and followed up require to run a program successfully.

"Easy to use, generates great content and revenue."

David K
Small-Business

What do you like best?

The support we receive from our rep, the ability the create fun missions, and overall the ease of the platform.

What do you dislike?

Nothing, love it all it is a great program.

Recommendations to others considering the product:

It is amazing!! I definitely recommend this to any brand that is looking to build a true ambassador program.

What problems are you solving with the product? What benefits have you realised?

Being able to give real support and missions to our ambassadors. The biggest benefit is being able to work with our dedicated strategist, Rima. She is amazing and truly helps walk us through possibilities/strategies and more!

"We love Brandbassador."

Administrator in Food & Beverages
Small Business

What do you like best?

Brandbassador is a platform which is easy to use and helps to create a brand image. The platform gives you the creativity to create missions and thus the opportunity to guide your ambassadors in the way you want them to. The Brandbassador team helps you achieve your goals and they are involved throughout the entire process.

What problems are you solving with the product? What benefits have you realised?

You can reach and maintain relationships with a large group of people. In addition, people come to you instead of you having to look for people yourself. By people I mean ambassadors.

"Brandbassador is easy to use and helps to create a positive brand image."

Anouk H
Mid-Market Enterprise

What do you like best?

Brandbassador is a great tool when starting a new ambassador platform. It is effortless to use and very self-explanatory. The platform allows you to connect with micro-influencers on a macro scale to create organic content, push new product launches to their followers, and more.

The support team and account managers are a pleasure to work with and they work with you to figure out new ways to push your brand.

What problems are you solving with the product? What benefits have you realised?

Brandbassador is helping us with our organic social reach that we would not otherwise have.

"An amazing tool to start our ambassador platform. It's effortless to use and very self-explanatory." 

Christy G
Small Business

What do you like best?

I enjoy being able to have all of my ambassador information in one place. I can see their sales, what we spent, missions they are doing, who my top ambassadors are, and I have access to people who would've never known about our brand who now have fallen in love with it.

Ambassador Marketing Tool for "Tracking Rewards."

WodBottom
Small Business

What do you like best?

The platform is cutting edge. The guys at Brandbassador have thought of EVERYTHING, they've created such a sophisticated tool to allow me and my team to manage our customers and ambassadors, so we can create very fun & flexible social missions to motivate them to run genuine promotions for us; with this, we also have a lot of flexibility and options to reward our ambassadors.

What problems are you solving with the product? What benefits have you realized?

As a small brand, we have used Brandbassador to onboard over 2000 ambassadors and generated quite a lot of sales directly from this process. I heard some much bigger brands were able to onboard over 200k ambassadors and drove a huge amount of sales, hopefully, we will be able to get there soon!

"A Must-Have Tool for a Growing eCommerce Brand"

Clark Y
Marketing Operations

 What do you like best?

I love how organized and resourceful it is. The platform is very intuitive and easy to use and I save so much time with this new system. Best of all, the brand ambassadors I work with love knowing the expectations, rewards (payment), and options they have working with the brand I manage.

What problems are you solving with the product? What benefits have you realized?

The biggest benefit is efficiency. Our previous program was very manual and took up so much time for simple, everyday management. We also have the opportunity to grow this platform in a way we couldn't have before, because we didn't have enough hours in the day. We currently have 6x the amount of ambassdors with a lot less headaches on my end. We are also getting better content, by creating missions specific to what we want.

“We are so happy we made the switch to Brandbassador!”

Lisa H
Marketing Manager

What do you like best?
I like that Brandbassador is a very user-friendly platform in which we can create creative missions for different social media and reach a wide audience.

What problems are you solving with the product? What benefits have you realized?
If we want to quickly promote a new launch or a product category that has not gotten the attention we had hope, Brandbassador is the best tool to get it out there. I can literally create a mission in less than 5 minutes and have multiple ambassadors create content for us within the first hour.

"The best way to build an international ambassador community."

Therese G
Social Commerce Coordinator

What do you like best?

The Brandbassador team are a joy to work alongside. They bring an abundance of dedication, knowledge, and passion, with infectious energy and enthusiasm for both our brand and our Brandbassador ambassador program.

The Brandbassador team bring vast platform expertise, with tremendous experience working with ambassadors, which has been crucial in building and activating our community.

This experience and expertise has also allowed us to let the team manage the daily operation, with confidence, creating additional capacity for us to focus on the strategy.

What problems are you solving with the product? What benefits have you realized?

The Brandbassador platform tracks all the important numbers, so you can truly understand the impact of the program. 

"Build an ambassador program with the help of the experts."

Consumer Goods Brand
Mid-Market Enterprise

What do you like best?

After a long period of search, we happily landed at Brandbassador to increase scale and efficiency of our Micro and Nano Influencer programs. BrandBassador perfectly matches the "on the go" lifestyle of influencers - especially for smaller Influencers, who are not doing this as their main job. With the app, they can complete tasks on the go and with the gamification approach it's fun to join and complete a mission even if there is no or low compensation.

What problems are you solving with the product? What benefits have you realized?

Its mainly delivering efficiency if you want to work with a larger number of Influencers, but it also helps to source very specific Influencers for certain missions or content needs by offering endless targeting and filtering criteria.

"State of the art Micro and Nano Influencer Tool."

Apparel & Fashion Brand
Executive Sponsor on G2

What do you like best?

It is a very user-friendly app where the user can make fun and engaging missions for their community and promote the brand in the best possible way!

What problems are you solving with the product? What benefits have you realised?

It really helps brands to reach a big audience and broaden their community.

"A fun and engaging platform that helps brands to build a strong and big community." 

Aspasia C
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