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Brandbassador Privacy Policy

Last Revised: March 19th 2024

Brandbassador AS, a corporation organized and existing under the laws of the Kingdom of Norway, with its head office located at Brandbassador AS, Eilert Sundts Gate 41, 0355 Oslo, Norway (“Brandbassador AS”), (collectively “Brandbassador AS,” “we,” “us,” or “our”) respect your privacy and we are committed to treating and using Personal Information (as defined below) about you responsibly. 

This Privacy Policy (“Policy”) explains how Brandbassador AS collects information via this website (such website, and all of our activities thereon, constituting “the Online Services”), and how Brandbassador AS shares and uses that information.

Throughout this Policy, we refer to the nonpublic personal information that directly and without additional information identifies you or your accounts as “Personal Information.” “Personal Information” includes information such as your name, address, email address, or phone number and other information that is not otherwise publicly available (such as your date of birth, Social Security number and financial information). Please read this Policy carefully.

When you visit this site you consent to the terms of this Policy and the information described herein. Any dispute related to this Policy will be governed by our Brandbassador AS Terms of Service Agreement .

Personal Information we collect

We may collect and process the following personal data:

  • Information you give us: you may give us information about you when you create an account on our website or platform, including but not limited to your name, gender, age, location, e-mail, picture.
  • Information we collect about you:

When you visit or browse the Online Services, we and our advertising, marketing, or service partners may collect information such as your Internet Protocol or “IP” address, the “URL” of the web pages you visit, and may use “cookies,” web beacons, or other objects to collect statistical and other information about your use of the our website and other websites. The purpose of collecting this information is to improve the effectiveness of the Online Services and to conduct targeted advertising or marketing. The collected information may include, for example, the web pages you visited; the date and time of your visit; the websites you visited immediately before and after visiting our web site; your language preference; demographic information; the kind of browser you use; and the popularity of various advertising words and phrases used by us. We share the information with Google to improve the effectiveness of targeted advertising. The collection of this information allows for the compilation of aggregate and anonymous information about the usage of our online Services.

The data table below shows what submitted personal data we store about you when you sign up. The period of retention is based on the last time you were active on the platform.

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will not occur. The period of retention for each of your personal data is 24 months.

  • First Name: We use this information to identify you in the platform. This allows the brands to recognize you as user
  • Last Name: We use this information to identify you in the platform. This allows the brands to recognize you as user
  • Country, City: This information allows the brands to present customized missions and content to you
  • Education: This information allows the brands to present customized missions and content to you
  • Interests: This information allows the brands to present customized missions and content to you, and also showing brands that correlate with your interests
  • Photo: Brands will use this information to identify you in the platform. This allows the brands to recognize you as user
  • Gender: This information allows the brands to present customized missions and content to you
  • Measurements: With this information brands will be able to send you products that match your indicated measurements
  • Address: With this information brands will be able to send you products
  • Social Network Info (TikTok, Facebook, Instagram, Twitter, YouTube (Google), Tumblr): Brandbassador stores the social network identifier, your reach and an access token if you choose to link your accounts. This information will allow the brands to present customized missions and content to you. The access token will only be used to validate and store the contents that you publish on your social networks which is submitted in relationship with Brandbassador. This to make sure the social media content you share with brands through submitting to missions is made available to the brand admins, and to ensure the can evaluate and give feedback on your submitted content in a timely and simple manner.
  • IP Address: Brandbassador stores your IP address as a means to detect fraudulent behaviour.
  • Device identifiers: The device identifiers let us send you push notifications to your device, making sure that you are up-to-date on the actions related to you
  • Bank details: Brandbassador keeps the address and the last four digits of your bank account, to provide this information to our third-party provider, Payoneer
  • E-mail address: We collect this information to be able to contact you about updates and information related to your use of the service.
  • Mobile number: We collect this information to be able to contact you regarding information related to your use of the service. E.g as a part of shipping information.

Brand Representatives

  • First name: We use this information to identify you as a representative of a brand
  • Last name: We use this information to identify you as a representative of a brand]
  • E-mail address: We collect this information to be able to contact you about updates and information related to your use of the service.
  • Country
  • Photo

For Brands using Shopify

Through connecting your Shopify to Brandbassador, we will connect the following Shopify data from purchases made through discount codes created in Brandbassador: 'id', 'order-number', 'total-price', 'discount-codes', 'currency', 'financial_status', 'total_shipping_price_set', 'referring_site' , 'landing_site_ref' and 'created_at'.
We collect this data to provide analytics to the brand on sales tracking and performance from discount codes shared by its ambassadors - both on a campaign level as well on an ambassador level. Data deletion / retention: As long as a brand is signed up to Brandbassador, we will store the previously listed data. When a brand proceeds to delete their account, Brandbassador will delete all stored personal data within 7 days of account deletion.

General Use and Legal Basis

Users
We use your personal data:

  • To provide, maintain and improve your user experience and website operation, and to facilitate the creations of and securing your account on our network. It is in our legitimate business interests to continue to maintain our product and service offering to individuals in order to keep running our business;
  • To provide you with our services.We need this information in order to fulfil our obligations arising out of the Terms of Service entered into between you and us. Without this information we would not be able to provide the services requested by you.
  • To comply with applicable laws and protect Brandbassador’s legal rights, including, but not limited to, in connection with legal claims, compliance, regulatory, and investigative purposes (including disclosure of such information in connection with legal process or litigation).

We may disclose your personal data to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If Brandbassador AS, its business, or its assets are acquired by a third party, in which case personal data held by it about its users, suppliers, or customers will be one of the transferred assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or if we reasonably consider this necessary; or to protect the rights, property, or safety of Brandbassador AS, our users, our customers, or others; and
  • For the purposes of crime prevention and fraud protection.

Representatives of brands

We use your personal data:

  • To provide, maintain and improve your user experience and website operation, and to facilitate the creation of and securing your account on our network. It is in our legitimate business interests to continue to maintain our product and service offering to brands in order to keep running our business;
  • To provide our services to the brand that you represent. We use the personal data to give you access to the services (e.g. by registering an account). The processing is necessary for our legitimate business interest to provide our services to the brand that you represent.
  • To comply with applicable laws and protect Club’s legal rights, including, but not limited to, in connection with legal claims, compliance, regulatory, and investigative purposes (including disclosure of such information in connection with legal process or litigation).
How is Personal Information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will not occur.

Your rights

You have the right to access your personal data (Art. 15 GDPR); to correct, delete or restrict (stop any active) processing of your personal data (Art. 16- 18 GDPR); and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller (Art. 20 GDPR).

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing – Art. 21 GDPR)).

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

The easiest way to access and update the information you provided to us is to log into your account. To exercise any of the above mentioned rights, you can get in touch with us – or our data protection officer – using the details set out below. When addressing us, please always provide your name, address and/or email address as well as detailed information about the change you require.

If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.

When we ask you to supply us with personal data we will make it clear whether the personal data we are asking for must be supplied so that we can provide the services to you, or whether the supply of any personal data we ask for is optional.

How long we keep your personal data

Where you are a customer or a registered user, we will keep your information for the duration of any contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice.

How to request deletion of your data

On the app itself you can go to setting and delete your account. All personal data will then be deleted immediately. You can also e-mail hello@brandbassdor.com and request specific data or all data to be permanently removed. You may only delete your account if your cash balance is positive.

Might this Privacy Policy change?

We may update this Policy from time to time. We may notify you of an update to this Policy by any reasonable means, including by e-mail, by an online account notification, mobile application pop-up, or by regular mail. You agree that if you choose to continue to use the Online Services after Brandbassador AS sends you such an e-mail, online account notification, mobile application pop-up, or regular mail (allowing one week from the sent date for delivery of regular mail), you are bound to the most recent version of the Policy. You should periodically check the effective date at the top of this Policy to be sure that you are aware of the most recent version of this Policy and the important information described in it.

How do I contact Brandbassador AS about this Privacy Policy?

If you have questions about this Privacy Policy, or to contact Brandbassador AS about your Personal Information, please contact us at:
Attention: Consumer Affairs Department
Brandbassador AS
Eilert Sundts Gate 41,
0355 Oslo,
Norway
info@brandbassador.com
+47 854 24 810